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5 Retailers Shaping Up to Be Holiday Losers

December 10, 2012
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No one who's read the business press this year is surprised by this prediction, but it bears repeating: what we're watching here is the slow-motion retail trainwreck that is the demise of once-mighty tech giant Best Buy. In this case, a combination of the "Amazoning" of the consumer retail (particularly electronic) experience, a steady decline in shopping experience and quality, and a dependence on brick-and-mortar over a cohesively evolving web strategy (as well as limited product advantage) has brought Best Buy to its retail knees....


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Best Buy
Best Buy to Pay $27 Million to Tech Startup for Misuse of its Trade Secrets
December 6, 2012 From
A California jury has awarded TechForward $22 million in damages for the improper use of its trade secrets by Best Buy and two of its subsidiaries relating to TechForward's Guaranteed Buyback Program. The jury determined that Best Buy's conduct was willful and malicious. The court also awarded TechForward an additional $5 million in punitive damages. 
Best Buy Price Matching Empowers and Energizes Store Associates
November 28, 2012 From RIS News
Best Buy's offer to match online competitors' prices applies to over half of its product categories, and the program's biggest benefits are coming from enthused associates and enhanced customer engagement.


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