Recently, we learned that Amazon gives special treatment to its own merchants. The site expunges reviews that criticize Amazon's own shipping, fulfillment, and packaging. The practice flies in the face of all the best practices for hosting website consumer reviews — and isn't that risky? The reality is that because of its size, market dominance, and generally sterling customer service reputation, Amazon might be able to get away with this conduct. Smaller companies, however, shouldn't try to do the same....
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Amazon.com Announces Fourth Quarter Sales up 22% to $21.27 Billion
January 29, 2013
Operating income up 56% year-over-year – above high end of guidance
SEATTLE--(BUSINESS WIRE)--Jan. 29, 2013-- Amazon.com, Inc. (NASDAQ:AMZN) today announced financial results for its fourth quarter ended December 31, 2012.
Operating cash flow...
Top 10 Retailers to Work For
January 30, 2013
From RIS News
Using measurements of employee satisfaction, treatment of customers and commitment to sustainability, the 2012 Good Company Index is the source of the Best Retailers to Work For list. See where Nordstrom, Whole Foods, Amazon and Costco ranked among the...