Amazon extends its domination of e-retail into the mobile platform, according to the ForeSee Mobile Satisfaction Index: Holiday Retail Edition, released today by customer experience analytics firm ForeSee. In a survey of more than 6,200 consumers collected during the peak holiday shopping season between Thanksgiving and Christmas, the retail juggernaut scored highest among 25 of the top mobile commerce companies. The report shows that consumer satisfaction with the mobile retail experience is improving, as the Index climbs two points since last holiday season to 78 on a 100-point scale....
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Amazon, QVC, Apple Dominate Mobile Retail
February 12, 2013
From TickerTech.com
Amazon extends its domination of e-retail into the mobile platform, according to the ForeSee Mobile Satisfaction Index: Holiday Retail Edition, released today by customer experience analytics firm ForeSee. In a survey of more than 6,200 consumers collected during the peak holiday shopping season between Thanksgiving and Christmas, the retail juggernaut scored highest among 25 of the top mobile commerce companies. The report shows that consumer satisfaction with the mobile retail experience is improving, as the Index climbs two points since last holiday season to 78 on a 100-point scale.
Smartphones Dominated Christmas E-Commerce Traffic, Report Finds
February 11, 2013
From Chain Store Age
A post-holiday e-commerce report released Friday by technology company Monetate found that on Christmas Day 2012, 16 percent of all e-commerce traffic came from smartphones and 15.6 percent came from tablets, a marked upswing from a year earlier when just 6.4 percent came from smartphones and 8 percent from tablets.
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