Barnes & Noble Founder and Chairman Leonard Riggio has notified the company's board of directors of his intentions to purchase the company's retail business. The process of evaluating a proposal and negotiation of any transaction will be overseen by a strategic committee of three independent directors: David G. Golden, David A. Wilson and Patricia L. Higgins, who is chair of the strategic committee.
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Large Retailers and Seasoned Specialty Players Highlight Customer Experience Index Winners
February 14, 2013
From the e-tailing group
In conjunction with its 15th annual Mystery Shopping Study conducted in the fourth quarter of last year, the e-tailing group has released its Customer Experience Index results. This year's list of retailers who scored 80 out 100 points range from the large retailers to several specialty merchants, long known for retailing excellence. Williams-Sonoma, Amazon.com, Toys"R"Us and Barnes & Noble are to be congratulated on their impressive back-to-back wins.
Barnes & Noble To Slowly Ditch A Third Of Retail Stores
January 28, 2013
From Fast Company
B&N will cut up to a third of its brick-and-mortar stores--slowly and carefully over 10 years.
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