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Podcast: Future of Retail May Involve Personalized Shopping

January 11, 2013
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This week, NPR is exploring the evolution of the American shopping experience. In the third installment in this series, Audie Cornish speaks with retail architect M.J. Munsell and retail consultant Bob Hetu about what shopping in the future will be like...

 

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Ideally, a capitalist economy is constantly becoming more efficient. The benefits of that newly gained efficiency, however, aren't always uniformly distributed. Sometimes it goes to business owners in the form of higher prices, sometimes to consumers in the form of lower prices and other times to labor as increased wages. You don't have to be an economist to know that for the past generation, workers have gotten the short end of this particular stick. Corporate profits have gone steadily up, consumers have been offered an increasingly wide selection of affordable products, but wages for most of us have stagnated.

 
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