Retail stores will look very different in a few years. In the age of mobile technology, shoppers are changing more than ever, and retailers are rushing to catch up with their customers’ ever-evolving demands. King Retail Solutions (KRS) designs modern retail stores. The company shared anecdotes and images about what the store of the future will look like. "Stores will become more theatrical, more immersive and more of a life experience rather than simply a place to get something," said Christopher Studach
, creative director at KRS. "As much as they're selling products they will be selling a good time, a lifestyle."...
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Returns to reach record levels this year
December 19, 2012
From Chain Store Age
New York – Jan. 3 promises to be the longest day of the year for UPS employees as they process a record level of returns to retailers.
According to UPS estimates, package shipment volumes will reach a record level of 520,000 returns to retailers on Jan....
Dark Art of Store Emails
December 20, 2012
From The Wall Street Journal
The first one lands before the sun comes up: "Sale! Our buyers' favorite picks up to 50% off." An hour later, there's another: "4 deals inside and everything ships free!" By the time you get to work, even more: "Exactly What She Wants: Chic Shoes and Handbags on Sale Now!" In the avalanche of messages hitting inboxes this time of year, retailers' emails work extra hard to stand out, with painstakingly-crafted sales pitches that nudge you through a desired progression that starts with opening the email, reading it, clicking through to the website and, finally, the holy grail, making the purchase.