Maybe 2012 was the year of mobile after all. U.S. retail m-commerce sales shot up 81 percent to nearly $25 billion last year, propelled by rapid adoption of tablets and smartphones as shopping devices, according to new estimates from eMarketer. Mobile devices accounted for 11 percent of total U.S. retail e-commerce sales in 2012, eMarketer estimates, and further growth is expected to push mobile sales to a 15 percent share of all U.S. retail e-commerce sales this year....
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Christmas 2012 Shopping: Paper Catalogs Whipped Facebook, Twitter and Pinterest
January 8, 2013
From Venture Beat
I guess we're just not as advanced as we think we are. Or, the more things change, the more they stay the same. In last month's Christmas shopping season, paper catalogs influenced more holiday shopping than Facebook, Twitter, Pinterest and mobile advertising platforms. And that's not just for brick-and-mortar stores, that's for online shopping too. Flyers and catalogs influenced 22 percent of online purchases and just slightly less, 21 percent, of offline purchases, according to a 1,000-participant study by Baynote, a customer experience solutions company.
Consumers Want Mobile Enhanced Retail
January 9, 2013
Mobile shoppers are expecting more from retailers according to a new study by Latitude, Next-Gen Retail: Mobile & Beyond. Smartphones and tablets aren't just making shopping more convenient and real time, they're fundamentally changing how people think about shopping. Mobile shopping makes people feel more relaxed, productive and informed, as well as more open-minded and receptive to discovering new things, says the report.