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Retailers Must Think Outside the Box to Beat Showrooming

February 13, 2013
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Make no mistake, showrooming is crushing brick-and-mortar, increasingly pushing in-store sales online, where they're almost always inevitably cheaper. With online retail spend growing 16 percent last year, and retailers like Best Buy and Target recently creating price-matching policies, there's no denying the trend....


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ANN ARBOR, Mich. — In a survey of more than 6,200 consumers collected during the peak holiday shopping season between Thanksgiving and Christmas, Amazon scored highest among 25 of the top mobile commerce companies in terms of customer satisfaction,...
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Alexis Maybank, the co-founder of Gilt Groupe, discusses what it took to launch a luxury brand online when many partners didn't understand the basics of e-commerce, the evolution of retail and the harsh reality of "showrooming."


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