Voxware, a provider of voice solutions, recently released research highlighting how late or inaccurate deliveries impact consumers’ future decisions to shop with a retailer online, by phone or in-store. Six-hundred consumers were surveyed on their expectations for delivery of items that they purchase online or by phone during the holiday shopping season and beyond. Highlights from the survey include the following:...
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November 21, 2012
From White Papers and Other Resources
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Amazon Learns Not to Mess With Sellers’ Money
November 19, 2012
From Ecommerce Bytes
The Seattle Times
exposed the problem of payment holds for Amazon.com sellers in an article published over the weekend. But Amazon sellers in the U.K. were struggling with "payment holds" of a different kind last week. The U.K. sellers became nervous on Wednesday when there was no sign of disbursements into their bank accounts. Sellers said they received mixed messages from Amazon's customer service reps and fretted about when they would receive their weekly disbursement. Several of the sellers affected said they were unable to buy new inventory until the funds made it into their accounts.