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Author Maria Haggerty

The Art of Delivering Style

By Maria Haggerty

About Maria

Maria is CEO and co-founder of Dotcom Distribution, where she has played an integral role in developing and defining all aspects of the operation, including sales and marketing, operations, finance and IT. Her strategic leadership helps the Board and senior management to establish long-range goals, strategies, plans, and policies. Maria has developed the systemic and procedural infrastructure necessary to provide timely and accurate analysis of budgets, financial reports and financial trends in order to assist the Board, senior executives and clients in performing their responsibilities. Maria holds a CPA. Prior to founding Dotcom, she began her career as an Auditor at Arthur Andersen and was the CFO of GoodTimes Home Video.
 

ThinkAbout: Inspirational Verve for Your Product Line!

Andrea Syverson
What's Waiting to Be ‘Just Born' in Your Production Line?
Apr 17, 2014

What holiday best represents your brand? How might the successes from that season be a springboard for others? What whimsical...



Retail Revelations

Melissa Campanelli
’Tis the Season for Experienced Retail Sales Associates
Nov 15, 2013

Many retailers are preparing for the busy holiday shopping days ahead by making sure their websites are working properly, their...



Catalog Doctor

Susan J. McIntyre
Why Catalogs Aren't a Bunch of Ads Stapled Together
Apr 11, 2014

PATIENT: "Doc, our new owners want to change the catalog so it's more like a series of ads — aspirational, exciting,...



B-to-B Insights

George Hague
2 Must-Have B-to-B Metrics
Apr 9, 2014

Smart CEOs know two essential B-to-B metrics to successfully grow their businesses: contribution per order (CPO) for new customers and...



Return on Inventory

Joe Palzkill
Inventory Planning Advice From Mike Tyson
Mar 20, 2014

With so many demands on your time, it's tough to break away and attend any function, but the NEMOA Spring...



Return on Intelligence

Jim Gilbert
2 Simple Ways to Become a Social Media Thought Leader and Build Your Following
Mar 18, 2014

Today I begin a new series about social media marketing. The goal is to help you become more adept at...



Designed to Convert

Tim Ash
Are Smartphones Bad at Conversions?
Mar 12, 2014

Tablets are winning. At least that's what it looks like if you've been keeping score. Adobe and Monetate generally agree...



Shipping Insights

Rob Martinez
2014-2015 Conference Calendar for Supply Chain, Distribution, Postal, Specialized Industry and More
Mar 4, 2014

The value of attending conferences is significant: learn from a combination of expert and peer-led presentations on trends and strategies...



Print-Plus

Stephen Lett
Actions to Take (or Not Take) When Response Rates Decline
Feb 19, 2014

Catalog response rates have been flat or trending down the past few years … or so it seems. The web...



Retail Rants & Raves

Joe Keenan
Tips for Customizing the Online Shopping Experience
Nov 8, 2013

In an effort to give you a sneak peek into the upcoming Retail Online Integration webinar, One Size Does NOT...



Email Applied

Reggie  Brady
Taking Advantage of Events, Not Just the Big Holidays
Sep 16, 2013

Most marketers develop an editorial and promotional master calendar to help organize their upcoming email schedule. You want to have...



3 Ways Retailers Can Avoid Warehouse Scalability Problems

Although growing quickly may seem like the ideal scenario, it can cause operational issues for retailers who are ill equipped to scale effectively. A rapid uptick in demand carries several added expenses that tax resources, cash flow and working capital. It requires financing to pay for more inventory, new staff, shipping and packaging costs, and any additional supplies or capital necessary to fulfill orders.  Read More >>

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How Retailers Can Adapt to the New Face of Shipping

Changing consumer demands and increased competition are ushering in a new era of retail fulfillment and delivery. The new face of shipping that will take form over the next year will be completely catered to consumers, who now expect fast, free shipping and returns as the industry norm. There are several strategies retailers can adopt to appeal to today's tech-savvy, budget-conscious consumers, and compete with industry giants such as Amazon.com:

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Tips for Effective E-Commerce Photography

It's obvious that photography plays a critical role in e-commerce success. When it's done well, professional e-commerce photography delivers product images that incentivize consumers to explore merchandise and finalize purchases, converting online window shoppers into customers and, hopefully, passionate brand advocates.  Read More >>

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3 Ways to More Efficiently Manage Inventory

When done well, inventory management accurately matches inventory levels and back-end systems to actual demand, enabling retailers to rapidly expand without sacrificing the quality of the customer experience. For those focused on omnichannel, it starts with managing inventory across multiple store locations as well as a centralized distribution center.  Read More >>

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3 E-Commerce Trends to Watch in 2014

Although the retail landscape changed dramatically in 2013, many common themes that were introduced last year will continue to shape the industry and have a greater impact throughout 2014. In particular, three major trends will play a large role in retail e-commerce strategies as we move into 2014: 

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How E-Tailers Can Prepare for Post-Christmas Sales and Exchanges

 

Retail sales don't slow down immediately after Dec. 25. On the contrary, the post-holiday shopping season is one of the busiest times for retailers. Shoppers are returning and exchanging gifts, and looking for good deals. In today's omnichannel retail environment, returns, exchanges and post-holiday sales aren't limited to in-store. Many shoppers are taking advantage of post-holiday sales online, returning through the mail or a combination of those. This can be challenging for retailers,

...  Read More >>

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How Retailers and Fulfillment Providers Work Together to Deliver Perfect Holiday Gifts

Christmas is coming and retailers are racing to lay the groundwork for what they hope will be a record-breaking holiday shopping season. In today's omnichannel marketplace, shipping and fulfillment have become key factors in brands’ ability to deliver truly extraordinary holiday shopping experiences. In many cases, consumers establish their first contact with a retailer during the holiday shopping season. Since brands only get one shot at making a first impression, it's important for

...  Read More >>

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Top 3 Bottlenecks in the Warehouse During the Holidays

The holiday shopping season is an annual sweet spot for both online and brick-and-mortar retailers. Unfortunately, the holidays aren't all fun and games, especially for online retailers that can't scale to the sudden influx of orders that this time of year brings.  Read More >>

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Is Your Retail Packaging Ready for its Close-Up?

With "likes" and "favorites" taking center stage in retail, trends like "retail hauling" (i.e., the YouTube version of calling a friend to brag about a recent shopping spree) are creating a market environment in which posting to Instagram, Facebook and other social sites is now a natural follow-up to making a purchase.  Read More >>

Women in E-Commerce

According to a recent article in Inc., women fill just 8 percent of the leadership roles in technology startup companies. That's a small number. However, what's fascinating to me is that the women who do fill C-suite roles in technology tend to gravitate toward e-commerce. From Fab.com's COO Beth Ferreira to the women who founded Birchbox (Hayley Barna and Katia Beauchamp) to Gilt's CEO Michelle Peluso, more and more women are rising to top leadership positions in e-commerce. Coincidence? I

...  Read More >>

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Working With Lord & Taylor: Collaborative Lessons Learned in Fulfillment

 

The best business partners do more than just act as vendors or clients; they go the extra mile to collaborate and achieve targeted goals. Within the third-party fulfillment space, that's not always easy, and sometimes collaboration means the distribution partner is literally working itself out of a job. But in the end, the collaborative process can result in key wins for both the brand and the fulfillment partner.

 

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5 Steps Toward Omnichannel Success

When consumers interact with your business, they don't see multiple channels and product lines, they see one brand and a single customer experience. Regardless of whether they make a purchase from a kiosk, brick-and-mortar store or online, customers expect your company's order management function to enable seamless shipping, delivery and return experiences.

 

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3 Simple Ideas to Improve Inventory Management

Despite the important role inventory management plays in the marketplace, some brands are still relying on last generation inventory management practices and are suffering from a competitive disadvantage as a result. In many cases, these retailers are finding that their inability to quickly scale inventory management to marketplace realities is the primary obstacle preventing them from achieving targeted growth benchmarks.  Read More >>