Retail Online Integration

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Subscriptions

Published 6 times a year, Retail Online Integration magazine provides practical information and ideas retailers, catalogers, online marketers and brand merchants can use to do their jobs more profitably. We provide readers with solid, how-to information, case studies and advice from leading experts on catalog creative, production/printing, e-commerce, fulfillment, merchandising, database marketing, lists and media and customer relationship management. Subscriptions are available free to individuals who meet pre-established demographic criteria.

CLICK HERE TO SUBSCRIBE

CUSTOMER SERVICE:

To change your address or cancel your subscription, please contact our Customer Service Department, which is available from 8:30 - 5:00 ET by calling (800) 818-8174 (outside the US call (215) 238-5338), via e-mail at magazinecs@napco.com or by faxing (215) 238-5217. You may also contact us in writing at: Retail Online Integration, North American Publishing Company, 1500 Spring Garden Street - 12th Floor, Philadelphia PA 19130.

View our complete privacy policy at http://www.napco.com/privacypolicy/

To help save you time we've put the answers to our most frequently asked questions right here.

1. How long will it take to get my first issue?
2. How come I can get this magazine for free?
3. How do I get a replacement copy?
4. How do I buy a single copy?
5. Why do I have to fill out a form every year?
6. I didn't request this, why am I getting it?



1. How long will it take to get my first issue?

North American Publishing Company offers free subscriptions to individuals who meet specific pre-established demographic criteria which has been set for each of our titles. Individuals who satisfy this criteria are added as non-renewing subscribers are removed. While it typically takes 6-8 weeks to receive the first issue, it may take several months on some titles due to high demand.

To find out about the status of your request, please contact our customer service at (800) 818-8174 (outside the US, call (215) 238-5338) or e-mail magazinecs@napco.com. For subscribers who do not qualify for free subscriptions, paid subscriptions are available by using the same contact information.


2. How come I can get this magazine for free?

We are able to offer complimentary subscriptions to select individuals because our costs are offset by the advertising revenue generated by each title.


3. How do I get a replacement copy?

Unfortunately we are unable to provide replacement copies on a complimentary basis. Replacements can be purchased while supplies last by contacting our back issue department from 8:30 - 5:00 ET at (215) 238-5361 or kkling@napco.com.


4. How do I buy a single copy?

Single copies may be purchased while supplies last by contacting our back issue department from 8:30 - 5:00 ET at (215) 238-5361 or kkling@napco.com.


5. Why do I have to fill out a form every year?

Subscribers who receive our publications for free are required to fill out a request form every year so that North American Publishing Company can comply with U.S. postal service regulations and to provide our editors with updated demographic information which helps them keep editorial content relevant.


6. I didn't request this, why am I getting it?

From time to time, we purchase mailing lists of people who meet the pre-established criteria for each of our magazines and send out sample copies. If you do not wish to continue to receive these free sample copies, please contact our customer service at (800) 818-8174 (outside the US, call (215) 238-5338) or e-mail magazinecs@napco.com.