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Industry Eye : Case Study - Monitoring Service Keeps DollarDays International Running 24/7

September 2009 By Joe Keenan
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Fragile Environment

"The internet is so fragile," Joseph notes. "It can go down if the electricity in our area goes out, if there's a major storm that pulls everything off. Our servers are in New Jersey, and we're here in Arizona. So if they have a storm in New Jersey, we can go down. With the internet, there are all kinds of places around the country that can go down for us."

As it continues to grow, DollarDays plans to increase the frequency with which its website and shopping cart are tested. At every five minutes for now, the next step is to go to every minute. "If we can get an issue fixed within a minute rather than five minutes, that's a huge difference," says Joseph. "It's probably where we need to go next — to lessen the time it takes for us to find out." ROI


 

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