

It seems every retailer I've spoken with recently is scrambling to gain control of their inventory planning, regardless of channel. It's...
Perhaps I've been watching too much of "The Walking Dead" or maybe too many episodes of "Doomsday Preppers," but my paranoia about the...
Shoppers want to think they're getting a good deal. By taking advantage of sales and using coupons, they get that...
UPS has announced 6.9 percent air increases, partially offset by a 2 percent fuel surcharge reduction. It's also announced a...
Can you up the ante on any of your products’ amusement factors? Is there some ho-hum aspect of your product...
Customer loyalty is customer love for doing business with you. In fact, neuroscientists studying consumer behavior have discovered that when...
With retail floundering, now's the time for direct marketers to stress their competitive advantages and steal market share from that channel. Good Luck!
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Terence Jukes is president of Ability Commerce, a 140-person firm that designs, builds and runs e-commerce and related marketing programs for catalog companies. He can be reached at TerryJ@AbilityCommerce.com.