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Are Drone Deliveries the Future of Online Shipping?
By Maria Haggerty
 
Maria Haggerty   While the quest for faster shipping is an ongoing struggle for retailers and fulfillment companies, it's unlikely that drones or anticipatory shipping alone will be the key to faster deliveries. Instead, these services will be the gateway into a new shipping model — one that's customer centric, highly personalized and characterized by the following:... more »
More On Operations & Fulfillment
 
 
Ikea to Improve its Shopping Experience … By Pushing Consumers Online
By Joe Keenan
From Retail Online Integration
 
IKEA logo   Ikea is infamous for its warehouse-size retail locations which are laid out like a maze, which leave consumers wandering around aimlessly for hours. I mean, who hasn't gotten lost in an Ikea? With its roots as a catalog brand, the company is getting back to direct selling — albeit in a different channel. Ikea's President and CEO Peter Agnefjail said... more »
 
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Millennials Are Interactive, Engaged and Highly Skeptical When Making Retail Decisions
By Rudolf Melik
From Retail Online Integration
 
Rudolf Melik2, gDecide   There are 80 million millennials — those born between 1977 and 2000 — in the United States, accounting for 25 percent of the population. This media-integrated demographic represents a very important user group for the retail industry as this population relies heavily on social networks for making e-commerce decisions. This is a generation that's growing up in a time of... more »
More On Customer Retention
 
 
Partner Voices: How to Drive Customer Loyalty With Data
 
eBay Enterprise   Today's consumers are bombarded with marketing messages at every turn, exposed to upwards of 5,000 ads per day. With that type of competition for consumers' attention, it's become critical for brands to differentiate themselves. The good news is they can do so by delivering relevant messaging in the right channel at the right time.... more »
 
 
Free Report: 2014 Predictive Intelligence Benchmarks
 
Free Report: 2014 Predictive Intelligence Benchmarks   In this report, we analyzed data from more than 140 million interactions and email messages that used predictive intelligence technology over 36 months. Check out these predictive intelligence benchmarks and see how your company stacks up. Download the report today!... more »
 
 
Free Report: What Consumers Value Most in an Omnichannel Shopping Experience
 
Free Report: What Consumers Value Most in an Omnichannel Shopping Experience   How omnichannel forward is your retail business? The Institute of Business Value (IBV) surveyed over 30,000 shoppers to reveal the top five omnichannel capabilities consumers expect and value most from retailers. Download this complimentary special report to learn what competencies retailers must think about in order to stay competitive.... more »
 
 
Staples Latest Retailer Probing Possible Card Data Breach
From DailyFinance
 
Staples logo   Staples is investigating a possible breach of payment card data and has contacted law enforcement about the matter, making it the latest U.S. retailer to become a possible victim of a cyberattack. The office-supply retailer disclosed the investigation after security reporter Brian Krebs reported on his blog Krebsonsecurity.com that several banks have identified a pattern of payment card fraud suggesting that... more »
More On E-Commerce
 
 
L'Oreal USA Acquires Beauty Retailer Carol's Daughter
From Chain Store Age
 
L'Oreal_logo   L'Oreal USA will acquire New York-based omnichannel beauty retailer Carol's Daughter, which sells its products through specialty beauty stores, mass retailers, HSN, e-commerce and two Carol's Daughter-branded stores in New York City. For the 12 months ending Sept. 30, 2014, Carol's Daughter had net sales of $27 million. Carol's Daughter will continue to operate out of its New York City... more »
More On Management
 
 
J.Crew to Sit Out Athletic Trend
From Bloomberg
 
J.Crew_logo2   J.Crew CEO Mickey Drexler thought about jumping into the athletic trend in apparel but decided to sit it out, citing a lack of expertise in the category. Drexler said the company considered making sports and yoga clothing, similar to gear made popular by Under Armour and lululemon athletica. The clothing, which is increasingly being worn by Americans more on the street than... more »
 
 
Chico's Gains Inventory Visibility With RFID
From RIS News
 
Chico's   With a strong focus on in-store innovation and evolving its omnichannel retail strategy, Chico's FAS partnered with Tyco Retail Solutions, a provider of performance and security solutions, to address inventory accuracy and visibility challenges in 13 Soma Intimates pilot stores. Soma store associates can now access accurate, real-time inventory information in one place to better manage their deep merchandise assortment,... more »
More On Merchandising
 
 
Featured Resource: Where Are Your Customers Shopping When They Aren't Shopping With You?
 
Featured Resource: Where Are Your Customers Shopping When They Aren't Shopping With You?   Cardlytics has insight into consumer purchase data for 70 percent of U.S. households. This insight spans across all categories and geographies, spotlighting unique opportunities with millions of active buyers that yields industry-leading return on ad spend for hundreds of national advertisers and thousands of regional advertisers.... more »
 
 
Featured Resource: A Spectrum of Possibilities
 
Featured Resource: A Spectrum of Possibilities   We put the needs of our clients first and work to develop solutions that inspire unexpected possibilities, transform your enterprise, challenge the norm and disrupt your competition. Take a closer look at how we put you first at northhighland.com/youfirst.... more »
 
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