FedEx SmartPost to Raise Rates Again?
By Rob Martinez
Rob Martinez   While FedEx SmartPost hasn't made any public announcements as of this publication, select customers have received written notifications of a price change effective April 27, 2015. Early indications are that FedEx intends to increase SmartPost rates by 8.3 percent.... more »
More On Operations & Fulfillment
5 Steps Retailers Should Take to Handle a Cyberattack
By Todd Weller
From Retail Online Integration
Todd Weller, Hexis   There are many reasons why attackers have set their sights on retailers. An increasing number of attack vectors as a result of multichannel strategies, BYOD, QR codes and mobile wallets, as well as vulnerable point-of-sale (POS) terminals, legacy systems and third parties in the supply chain are just a few reasons why retailers make good targets. It's impossible to prevent... more »
More On E-Commerce
USPS Delays April Rate Increase
From Postal Reporter
USPS logo   The USPS Board of Governors decided on Friday to delay the implementation of new market-dominant and competitive rates and classification changes until all of its proposed market-dominant changes are approved by the Postal Regulatory Commission. This decision was primarily motivated by a desire to eliminate potential adverse impacts on postal customers that might result from a staggered implementation of our... more »
More On Catalog
Amazon Launches Home Services Marketplace
From Fox Business
Amazon logo is launching a home services marketplace that will connect customers with electricians, plumbers and painters in a move to have its services tied to every product sold on its website. Amazon Home Services, which launches today, will allow customers to buy 700 services such as car maintenance, TV wall-mounting and house cleaning at up-front prices. The quality of the... more »
Free Whitepaper: How Consumer Feedback Builds Your Brand
Free Whitepaper: How Consumer Feedback Builds Your Brand   Is your brand living up to its promise to your customers? Today marketers know consumers are the ones who actually build their brands. Forrester Research was commissioned to study how user-generated content, including reviews and shared photos, can indicate and build brand health. Read the research now.... more »
Best Buy to Shutter Canadian Future Shop, Invest $160M Into Great White North
From Forbes
Best Buy   Best Buy announced Saturday that it's consolidating its Canadian division. Its namesake brand and the Future Shop locations it acquired in 2001 will now all function under the Best Buy name. Currently a large number of Future Shop and Best Buys are positioned side by side. As a result, 66 Future Shop locations are being shut down for good. The other 65 Future... more »
More On Management
GNC Reaches Accord With New York State on Herbal Supplements
From Bloomberg
ROI0813_GNC logo   GNC Holdings Inc. reached an agreement with the New York attorney general on its Herbal Plus products, pledging to more stringently test its supplements and follow U.S. Food and Drug Administration manufacturing recommendations. In response to state inquiries, GNC has conducted "rigorous tests" to show that its products are safe and properly labeled, according to a statement Monday. GNC also... more »
More On Operations & Fulfillment
Tween Retailer Justice Gains New CEO
From The Columbus Dispatch
Justice logo   Former Ann Taylor President Brian Lynch has been hired as the new president and CEO of Columbus, Ohio-based tween retailer Justice. Lynch replaces veteran retailer Michael Rayden, who retired at the end of January. Lynch most recently served as president of Ann Taylor Brand and previously served in various executive positions with ANN Inc.; Gap Inc.; Learningsmith Inc.; and The... more »
Featured Resource: 17 Retail Marketing Campaigns to Maximize Customer Acquisition, Growth and Retention
Featured Resource: 17 Retail Marketing Campaigns to Maximize Customer Acquisition, Growth and Retention   The Retail Marketing Playbook is a formula of industry best practices for a more effective marketing strategy. Use any of the 17 campaigns individually or combine several campaigns for a more complete customer marketing strategy.... more »
Free Guide: 10 Steps to Ensure Performance and Conversions During Peak Traffic
Free Guide: 10 Steps to Ensure Performance and Conversions During Peak Traffic   Is your online business ready to keep up with increased demand and increasingly less forgiving expectations from your users? This brief guide and checklist will help you avoid slow response times, failures and outages, and let you head into peak traffic with confidence.... more »
Contact Retail Online Integration Staff  View All Staff
Peggy Hatch
Group President / Publishing Director
Jennifer DiPasquale
Joe Keenan
Managing Editor
Melissa Campanelli
Ambrose Crenshaw
Director, eMedia
Caitlin Sullivan
Online Content Editor