1. Where can I review Retail Online Integration's Production Specs?For a complete description of all production specs please
click here.
2. What are your specs for bleeds, trims, etc.?For a complete description of all production specs please
click here.
3. What types of files will you accept?Retail Online Integration magazine only accepts PDF files. For instructions on how to create a PDF file for
Retail Online Integration magazine please
click here.
4. Will you accept Pagemaker, Freehand or Corel Draw?Unfortunately, we do not accept those file formats. We only accept PDF files. Please
click here for instructions on how to create a PDF file for
Retail Online Integration magazine.
5. Can we send our PDF files to you via email?Yes, if the file size is less than 10 megabytes please email them to vmanucci@napco.com otherwise you must send it to our ftp site (see #6 below). When e-mailing your ad please be sure to include the advertiser name as well as the publication name and issue date in which the advertisement is to appear.
6. Can we send our PDF files to an ftp site?Yes, please contact Vicki Manucci at (215) 238-5432 or
vmanucci@napco.com for more information.
7. What if we can't produce a PDF file?Please contact at (215) 238-5432 or
vmanucci@napco.com for information regarding ways to convert your file to a PDF. Also, click here for information on third-party service providers that can assist you with this.
8. Why do we need to send you a proof of the ad?In order to help insure that we reproduce your ad as you envision we need a hard copy proof of the ad so that we can check to make sure that all of the elements that are shown in the proof are also contained in your digital file. If you send your digital ad files via e-mail or upload to our ftp site, either send your color proof via overnight mail to Maria Varallo, c/o Catalog Success magazine, 1500 Spring Garden Street, Suite 1200, Philadelphia, PA 19130; or, if color is not critical, fax a black and white proof to Vicki Manucci at (215) 238-5432.
9. What kind of proof do you need?A digital matchprint is preferred if color is critical, however, a Rainbow, Fuji or color laser is acceptable for color breaks.
10. What is the last possible date I can have material to you by?Production schedules vary by issue. You can review our published material deadlines by clicking here. If you need further information please contact Gina Montemurro at (215) 238-5432 or vmanucci@napco.com for more information. Any extension to material due dates should be cleared through the production manager.
11. If we need to send our materials/files to you via the mail or other carrier where do we send them to?All material/files should be sent to:
Vicki Manucci
Retail Online Integration magazine
1500 Spring Garden Street, Suite 1200
Philadelphia, PA 19130
Please DO NOT send your packages to anyone other than the Production Manager.