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Quebecor World's Restructuring Plan Finds Resistance
June 30, 2009
From News
The U.S. government asked a bankruptcy judge to deny Quebecor World's plan to exit bankruptcy tomorrow because of unpaid taxes and environmental penalties. The government said the plan lets a number of third parties off the hook for claims and liabilities, including $150 million in penalties to the Environmental Protection Agency and more than $10 million in unpaid corporate taxes owed to the Internal Revenue Service.
Co-Mailing: The Biggest Controllable Variable in Your Catalog’s Printing and Postage Costs, Part 2 of 2
November 2008
From Tips and Strategies
This week in the final part of our two-part series on co-mailing economics, I’ll inform you of the various price estimates you need to research from printers to accurately compare savings between co-mail pools. I also pose a list of questions that catalogers need to ask printers when negotiating co-mail contracts. (For part 1, click here.) Cost Estimates It can be difficult to compare savings between different printer’s co-mail pools. To do this effectively, you need to get the following estimates from printers: * estimated gross postage without any savings; * estimated net postage after the printer’s mail pool and co-mail savings; and *
Reflections on DMA08: Two Viewpoints
October 2008
From Tactics & Tips
Major industry events, such as last week’s DMA08 Annual Conference in Las Vegas, can’t help but give you a feel for the climate and direction this business is headed, particularly when you get the view from all around. So Catalog Success: Tactics & Tips columnist and catalog consultant Jim Coogan and Catalog Success Editor-in-Chief Paul Miller did just that, taking the temperature from every quarter during various stages of its five-day run. Here’s what they heard and how they saw it relating to you, the catalog/multichannel merchant. Coogan’s Take There were some bearish assessments voiced regarding the direction of the catalog industry at the
Editor’s Take
July 2008
From Retail Online Integration
A quick note: Our June issue was already at the printer while the 25th Annual Conference for Catalog and Multichannel Merchants (ACCM) was taking place on May 19-22 in Kissimmee, Fla. So belatedly, here’s my postconference recap. This was my 22nd consecutive tour of duty at what was once known as the National Catalog Conference, and the Annual Catalog Conference after that. But rest assured, I’m not going to give you one of these old-fogey reflections on how “it ain’t like it used to be.” Instead, let’s track back just a few years to Boston, June 2001. That was probably the most apprehensive
Guest View: Economic Malaise, Plethora of Vendor Intros Among Highlights From ACCM
May 2008
From The Corner View
Editor’s Note: Jim Coogan, a catalog consultant since 1993 and former VP of marketing at Woodworker’s Supply, among other catalog and retail positions, has been a regular contributor for Catalog Success and the Catalog Success: Tactics & Tips e-newsletter for the past year. He attended the May 19-22 ACCM conference in Kissimmee, Fla., and filed the following recap on the event. I’ll file my own personal reflections on the conference in the July print edition. — Paul Miller, editor-in-chief There’s nothing like an economic downturn to get people’s attention. And the state of the economy and how it would affect catalogers was topic A
Special Report: Paper
March 2008
From Retail Online Integration
No one can deny that 2007 was an eventful year, testing the business savvy and agility of some of the industry’s most seasoned players. Last May’s postal rate jump (with another increase slated for May this year) coupled with a weak U.S. dollar presented significant challenges for catalogers trying to maintain control of production costs. Next to postal rates, paper poses the greatest challenge to most catalogers. The dip in the value of U.S. currency and the strength of the Canadian dollar have led to considerable downsizing among paper mills. Last year, Domtar, Fraser Papers, Tembec Coated Paper Group, UPM-Kymmene Group and Wausau Paper
Back in the Dough
January 2008
From Retail Online Integration
The exterior view portrayed a strong, stable company — a well-oiled machine churning along toward future profits and continued success. The interior showed an entirely different story — a company crumbling just like one of its cookies. Mrs. Fields’ early success actually led to the downturn of its catalog direct/online unit. With that early success and rapid growth, Mrs. Fields didn’t invest properly in the infrastructure (marketing database, systems, tracking) of the direct division, says Greg Berglund, president of Salt Lake City-based Mrs. Fields Gifts. What’s more, the company failed to keep product offerings fresh and relevant, especially the refreshing of photography and item
Special Report: More Web, More Print or Both?
December 2007
From Retail Online Integration
While technology makes many things easier, it also can complicate your job. And as the Internet — and all that goes with it — has evolved over the past dozen years or so, catalogers’ jobs have become a lot more complex. Beyond merely becoming e-commerce and multichannel marketing experts, catalogers must pay closer attention to analytics and constantly reconsider how they allocate their marketing budgets. Ask any multichannel merchant and you’ll hear the same thing: The rubber stamp has no role in making marketing plans these days. The ongoing changes in e-commerce force catalogers to constantly reinvent the wheel. Add the killer postage increase
The Power of Print: Experts Offer Printing Tips to Offset Postal Rate Increase
October 2007
From Tactics & Tips
In keeping with the recent NEMOA conference’s overriding theme of trimming down and keeping your catalog business fit, three printing and postal experts offered techniques to help combat the May postal rate increase as well as anticipated rate hikes in the near future through smart and effective mailing plans, list hygiene and postage discounts. Ann Marie Bushell, group executive vice president of marketing for the Global Print Solutions Group of RR Donnelley; Joe Schick, director of postal affairs for Quad/Graphics; and Anita Pursley, vice president of postal affairs for the Quebecor World Logistics division of Quebecor World, comprised the guest panel at NEMOA’s
Pointers From the Pros: Printers Offer Their Tips for Mailing Smarter
June 2007
From All About ROI
Printers are full of useful (and free) advice for their catalog clients. Their suggestions range from doing more customizing and co-mailing to learning more about how the postal rate increases are affecting catalogers. Here are some of their top tips for catalogers: 1. Consider a trim cut to get into co-mailing. “Even a minor trim size modification may allow them to mail with other catalogers and save postal dollars,” advises Dave Blais, senior vice president of sales and administration at Quad/Graphics. 2. Make it personal. Customizing and personalizing catalogs is a growing trend, Blais notes. But more catalogers should consider it to increase response. “Some
Printer Talk
June 2007
From Retail Online Integration
With the latest postal rate increase weighing heavily on catalogers’ bottom lines, you’ll be needing advice on how to mail more efficiently. While list brokers can offer considerable guidance on which lists to rent, printers are another key source for money-saving tips. Naturally, the issue du jour is the May postal rate hike. Printing company officials say that the postal situation has given them a chance to collaborate more with their catalog clients. Now more than ever, printers are giving catalogers input on co-mailing, customization, paper selection, trim size, and even list hygiene and database management. “I’ve never seen so much conversation and reaction,” Rick Dethloff,
PRC POSTAL RATE MESS: How’d This Slip Under the Radar Screen?
March 2007
From Hold
There’s a bit of irony as to how the mood among catalogers, printers, industry groups and the like shifted so radically from the assorted kudos to the PRC last Monday after it released its recommendations to the desperate situation mailers find themselves in right now. Word started spreading late last week during a retirement party for outgoing PRC chairman George Omas. “We all first saw drop-ship discounts increase, which was good,” says Joe Schick, director of postal affairs for printer Quad/Graphics, who was at the reception. “But then it seemed as though every analysis we ran on catalog rates, it got worse and worse. Maybe
Industry Eye
December 2006
From Retail Online Integration
Quebecor to Shutter Two Catalog Printing Plants Catalog printer Quebecor World announced in November it would close two catalog printing facilities in 2007. The closures are part of an overall restructuring plan and will eliminate about 400 jobs next year. The company will shut down a printing facility in Elk Grove Village, Ill., and a bindery facility in Bensenville, Ill., during the first quarter. Quebecor expects to create 75 positions at its other facilities to accommodate additional volume. As part of the restructuring, the printer will invest in new press and bindery equipment. People on the Move The Sharper Image: Jerry Levin
Special Report The 3Ps: Printing, Production and Paper
April 2004
From Retail Online Integration
Dollars & Sense: Catalog Co-mailings For catalogers, the past decade has been explosive with innovation. For example, desktop publishing led to computer-to-plate manufacturing and digital prepress. Files replaced film, and the process of print production became more streamlined and efficient. So much so, in fact, that catalogers now must look to operations outside the prepress and pressroom realms for cost savings, to what some consider a hard-numbers-based necessary evil: postage. “As postal costs continue to be an ever-increasing part of a cataloger’s total budget — and in order to stay competitive — they have to seek out new efficiencies in the process,”
Case Study: United Stationers Has Versioning Down
January 2004
From Retail Online Integration
United Stationers, a distributor of office supplies and other merchandise, has been producing various levels of versioned print catalogs for the past 10 years. Its clients, which include about 5,000 resellers ranging from mom-and-pop neighborhood stores to national chains such as Staples, use the catalogs to sell products to end-users. For this Des Plaines, IL-based wholesaler, versioning is need-driven. “We have so many resellers with different marketing needs that we must satisfy,” explains Jeff Kressman, director of marketing communications and research. United Stationers produces the following types of print catalog versions: 1. A standardized catalog with customized covers denoting the contact information