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Direct Mail Still Delivers for Multichannel Retailers, Epsilon Report Finds
July 28, 2011
From Epsilon
According to Epsilon Targeting, B-to-B and B-to-C sales are on the rise as households and businesses break from the restrained spending of 2009. Epsilon Targeting's Annual Multichannel Trend Report, which is based on aggregated 2010 merchandise purchase data from the Abacus Cooperative database, indicates an increase in...
5-Step Process to Understanding the DNA of the New Consumer
April 27, 2010
From The ROI Report
Customers who receive a mail piece along with regular emails have response rates 32 percent to 130 percent higher than customers who only receive email communications. This indicates the effectiveness of an integrated marketing campaign that combines direct mail and email.
What Happened to the Sales Curve?
November 9, 2009
From Kevin Hillstrom
If you want a scalable ROI, one that protects the future of your business, you're going to have to figure out how to pull pennies out of a large audience every two hours. The process of pushing messages that extract dollars out of a large message is slowly fading into the past.
6 Keys to B-to-B Database Growth for 2009-10
October 27, 2009
From The ROI Report
An Abacus/Epsilon webinar I took part in on Oct. 1 addressed the challenge all marketers face today: how to maintain or grow our active customer databases despite increased costs and declining sizes of lists that used to be available for prospecting. Where do we turn for help to meet this challenge? To our customer databases, our largest assets.
Tailored Deals Bank Sales
September 2009
From Retail Online Integration
With company-record net income of $58.4 million and sales gains of 15.2 percent (including comparable store sales rising 8.9 percent) for its fiscal year that ended Jan. 31, JoS. A. Bank was a rare 2008 success story.
When Will Response Rates Recover?
August 18, 2009
From The ROI Report
At a recent catalog/multichannel industry conference I attended, all the talk seemed to revolve around the same issue: When will response rates recover? Attendees’ prospecting quantities were almost universally down, and their focus had shifted to forecasting how consumers will respond in the second half of this year — especially the all-important holiday fourth quarter.
Commentary & Recap: Futurist Libey Examines the Present at MeritDirect Event, Part 1 of 2
July 9, 2009
From News
For the many years I’ve listened to Don Libey, the investor, catalog owner, motivational speaker and wearer of many other hats related to the multichannel marketing business, I’ve often enjoyed his crystal ball-heavy looks into the future of direct marketing. I can’t say I always agreed with them — and certainly some didn’t come true — but they certainly got audiences thinking and implementing the ideas they took away from his presentations.
Crisis Drives Innovation for Catalog Mailers
June 9, 2009
From The ROI Report
One couldn’t leave the Annual Conference for Catalog & Multichannel Merchants (ACCM) in New Orleans last month without mixed feelings. People wondered, “Where will the catalog industry meet with a show that has a critical mass of attendees from the industry?” Some took this year's disappointing attendance as a sign that the catalog business has truly evolved into a multichannel industry, and that catalogers are harvesting the low-hanging fruit over in Internet-land.
Maximum Help From Limited Resources
February 2009
From All About ROI
It’s no secret that there are far fewer list management and brokerage firms vying for our business. Many of the smaller, more entrepreneurial list firms have been absorbed by a few large corporations. As a result, some catalogers believe there are fewer opportunities to negotiate pricing and fewer choices in general. The same concerns exist about firms that rent out cooperative prospect lists. But in reality, the contrary is true.
Industry Eye: New! Exclusive Abacus Consumer Co-op Data
December 2008
From Retail Online Integration
Below is the first in a quarterly series of charts featuring purchase data compiled from Abacus Consumer Co-op members. Abacus is making this data available exclusively to Catalog Success. The first one contains data from Sept. 1, 2006, through Aug. 31, 2008. This analysis is limited to co-op members who were active through the entire time frame and includes only catalog, online and retail transactions. Consumer sales growth was solid for the first two months of 2008, before falling off at the end of the first quarter, according to a subset of Abacus Consumer Cooperative members with catalog, online or retail transactions from Sept.
10 Ways to Reduce Costs, Save Your Company and Look Like a Superstar!
October 14, 2008
From Jim Gilbert
By now, we’re all feeling the pain caused by our faltering economy. Between Wall Street, Main Street and the seemingly never-ending election process, most people I know are freaked out; totally stressed; and terrified of losing their jobs, homes and more.
I haven’t seen this much fear in the eyes of catalog marketers since right after Sept. 11 and the anthrax scare.
But all isn’t bad. I swear!
There’s an amazing opportunity in all of this chaos to streamline your business, strip away the dead wood in your budgets (like our presidential candidates promise they’ll do) and be a rock star in your company.