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Content that highlights strategies around warehouse management, shipping, environmental sustainability, product packaging, benchmarking and international commerce.


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Shipping Feature : Delivering a Profit

Rob Martinez Headshot May 2015

In light of rising costs for parcel delivery services, what are the best practices that e-commerce companies reliant on the parcel providers can employ?...

Uber is Quietly Testing a Massive Merchant Delivery Program

Uber April 30, 2015

Uber is planning to launch a merchant delivery program that would allow online shoppers to get same-day delivery of goods through both UberRush couriers and...

Amazon Delivers to Car Trunks, Acquires IoT Platform

Amazon logo April 23, 2015 is the first online retailer to offer customers delivery directly into their car trunk. And it's not stopping there — Amazon has also...

Why Your USPS Packages May Have Been Delayed

USPS logo March 31, 2015

An office of inspector general (OIG) audit found USPS processing facilities in its "Southern Area" weren't making sure that mail transport equipment (MTE) were empty...

FedEx SmartPost to Raise Rates Again?

Martinez chart 1 March 30, 2015

While FedEx SmartPost hasn't made any public announcements as of this publication, select customers have received written notifications of a price change effective April 27,...

GNC Reaches Accord With New York State on Herbal Supplements

ROI0813_GNC logo March 30, 2015

GNC Holdings Inc. reached an agreement with the New York attorney general on its Herbal Plus products, pledging to more stringently test its supplements...

Why Online Retailers Should Be Heading North of the Border

Kris Green, Borderfree March 24, 2015

Retailers expanding into Canada would do well to focus on the customer experience. Offer superior merchandise that shoppers can't get at home and sweeten the...

Amazon Wins Approval to Test Delivery Drones Outdoors

Amazon logo March 20, 2015

Federal regulators have given a green light to begin testing drones, but it will most likely take years before the online retailer can start...

Is it Time to Go International?

Ken Burke March 19, 2015

For most online merchants, it's not a question of whether to sell internationally, but how to go about it. The potential that international markets represent...

Target Cuts Free Shipping Minimum to $25

Target_logo_small February 23, 2015

Target on Monday lowered the threshold for free shipping on online orders to $25, making it among the most competitive among major retailers. Its previous...