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Content that highlights strategies around warehouse management, shipping, environmental sustainability, product packaging, benchmarking and international commerce.


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Why Online Retailers Should Be Heading North of the Border

Kris Green, Borderfree March 24, 2015

Retailers expanding into Canada would do well to focus on the customer experience. Offer superior merchandise that shoppers can't get at home and sweeten the...

Amazon Wins Approval to Test Delivery Drones Outdoors

Amazon logo March 20, 2015

Federal regulators have given a green light to begin testing drones, but it will most likely take years before the online retailer can start...

Is it Time to Go International?

Ken Burke March 19, 2015

For most online merchants, it's not a question of whether to sell internationally, but how to go about it. The potential that international markets represent...

Target Cuts Free Shipping Minimum to $25

Target_logo_small February 23, 2015

Target on Monday lowered the threshold for free shipping on online orders to $25, making it among the most competitive among major retailers. Its previous...

Best Buy to Open Engineering Center in Seattle

Best Buy logo February 19, 2015

Best Buy said yesterday it would open a technology development center in Seattle, taking the top floor of the Seattle Times Building. Set to begin...

Obama to Intervene in Dispute at West Coast Ports

West Coast Port February 18, 2015

Seeking an end to a protracted labor dispute that's led to costly delays in West Coast shipping, President Obama has decided to intervene, the White...

Retail's $7 Billion Problem

West Coast Port February 10, 2015

Retailers’ anxiety levels are rising as gridlock grinds on with contract negotiations between West Coast dockworkers and port terminal operators. It's been a long nine...

New UPS Surcharges for Peak Holiday Shopping Days

UPS logo February 5, 2015

In last month's article, "UPS Holiday Preparedness to Cost Merchants Next Season," we reported that UPS planned to introduce new peak holiday shipping rates. The...

Zappos is Bringing Uber-Like Surge Pay to the Workplace

January 29, 2015

For Zappos’ call-center employees, more caller demand means more pay. In September, Zappos CEO Tony Hsieh was wandering the halls of the online retailer's Las...

Amazon Triples Number of ‘Free Shipping’ Items

Amazon logo January 28, 2015

E-commerce giant is upping the ante on its free shipping policy. The company announced that all Amazon seller-fulfilled items are now eligible to contribute...