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eLearning: Webinars & Virtual Trade Shows

The Target Marketing Group (TMG) eLearning team is proud to present a robust library of webinars and virtual events (see below). All eLearning offerings are live, interactive, educational events for industry professionals. As an attendee, you can view a webinar or attend a virtual trade show using your home or office computer. All you need is a Flash player and a set of computer speakers!

Read on for a list of all of our upcoming and archived eLearning events. The TMG editorial team continuously reviews the listings on this page, so you can be sure that all of the archived events contain timely information that will benefit you and your business.

Questions? Let us know by calling (215) 238-5358 or e-mail us at cswebinars@napco.com.

Interested in information about sponsoring a Target Marketing Group webinar? Click here.

Upcoming eLearning Events

Beyond Personalization: 5 Keys to Delivering 1:1 Marketing at Scale

(Oct 21, 2014)
  • Time/Duration: 2 p.m. (ET)/11 a.m. (PT); One hour
  • Speakers: Marc Fleishhacker, Head of Products, eBay Enterprise Marketing Solutions
  • Sponsored by: eBay Enterprise
 

All About eMail Virtual Conference & Expo 2014

(Nov 13, 2014)
  • Time: 10:00 a.m. - 4:30 p.m. ET
  • Sponsored by: Act-On Software, Marketo, and more!
 

Archived eLearning Events

Strategies for Turning Customer Feedback Into Sales

(Oct 28, 2014)
  • Duration: One hour
  • Speakers: Marcus Fong, Brand Manager, Digital Communications, Nestle Purina North America and Rachel Sheriff, Partner, Client Success, Bazaarvoice
  • Sponsored by: Bazaarvoice
 

10 Merchandising Best Practices for Today's Omnichannel Retailer

(Sep 17, 2014)
  • Duration: One hour
  • Speakers: Kathleen Schultz,Principal, Kathleen Schultz Marketing; Leslie Hahn, Sr. eCommerce Strategist, MarketLive
  • Sponsored by: MarketLive
 

Shipping Made Easy: Top Retailer Shipping Tips

(Sep 9, 2014)
  • Speakers: Gordon Glazer, Director of Strategic Partnerships, Shipware LLC; Jessica Foth, Product Marketing Manager, Endicia
  • Sponsored by: Endicia
 

Tips for Managing the Digital Content Journey Every Step of the Way

(Aug 28, 2014)
  • Duration: One hour
  • Speakers: Joe Lazauskas, Editor-in-Chief, Contently; Natalie Burg, Author, Freelance Journalist & Editor
  • Sponsored by: BlueToad
 

Webinar Express: Web 4.0 – Creating a Highly Personalized Digital Experience

(Jul 21, 2014)
  • Duration: 20 minutes
  • Speakers: Melinda Cormier, Demand Generation Manager, Ektron; Nate Treloar, Senior VP of Knowledge Services, Ektron
  • Sponsored by: Ektron
 

15 Tips in 30 Minutes: Building a No-Fail Customer Acquisition Program (2014 Retail Marketing Virtual Conference Session)

(Jul 17, 2014)
  • Duration: 30 Minutes
  • Speakers: John Lawson, CEO, ColderICE Media & Author of Kick Ass Social Commerce for E-preneurs
 

A Happy Customer is a Repeat Customer: Surprisingly Simple Customer Service Solutions to Implement Today! (2014 Retail Marketing Virtual Conference Session)

(Jul 17, 2014)
  • Duration: 30 minutes
  • Speakers: Jeannie Walters, Chief Customer Experience Investigator™ and CEO/Founder, 360Connext
  • Sponsored by: nanoRep
 

Opening Keynote Panel: The 2014 Holiday Trends Retailers Can't Afford to Ignore (2014 Retail Marketing Virtual Conference Session)

(Jul 17, 2014)
  • Duration: 45 minutes
  • Speakers: Josh Kent, Owner, SunFrogShirts.com; Richard Sexton, Founder and CEO, Carolina Rustica; and David Sasson, President and CEO, overstockArt.com
  • Sponsored by: Bronto
 

David vs. Goliath: How to Take on Amazon... and Win (2014 Retail Marketing Virtual Conference Session)

(Jul 17, 2014)
  • Duration: 30 min
  • Speakers: T.J. Gentle, President & CEO, SmartFurniture.com
 

Midday Keynote: 'Same-Day Delivery' is the New 'Free Shipping': Competing on the Logistics Battlefield (2014 Retail Marketing Virtual Conference Session)

(Jul 17, 2014)
  • Duration: 45 min
  • Speakers: Doug Sternberg, Executive Vice President, Client Strategy, Dotcom Distribution
  • Sponsored by: Dotcom Distribution
 

Generating More Revenue From Email: Fresh Ideas for Retailers (2014 Retail Marketing Virtual Conference Session)

(Jul 17, 2014)
  • Duration: 30 min
  • Speakers: Jeanne Jennings, Consultant, Email Marketing Strategy, JeanneJennings.com
  • Sponsored by: SDL
 

Webinar Express: Web 4.0 – From Demographics to Behavioral Targeting

(Jul 14, 2014)
  • Duration: 20 minutes
  • Speakers: Megan Menesale, Senior Product Marketing Manager, Ektron; Nate Treloar, Senior VP of Knowledge Services, Ektron
  • Sponsored by: Ektron
 

Webinar Express: Web 4.0 – The Future of Personalization

(Jul 7, 2014)
  • Duration: 20 minutes
  • Speakers: Sean Howe, Inbound Marketing Specialist; Nate Treloar, Senior VP of Knowledge Services, Ektron
  • Sponsored by: Ektron
 

Webinar Express: Integration Ignites Inbound Leads for Marketing & Sales

(Jun 23, 2014)
  • Duration: 20 minutes
  • Speakers: Arjun Moorthy, VP Business Development & Partner Products, Hubspot; Peter Chase, Founder, Executive Vice President, Business Development, Scribe
  • Sponsored by: Scribe Software
 

Free Webinar: How to Use Location-Based Data to Increase Sales and Stay Competitive

(Jun 10, 2014)
  • Duration: One hour
  • Speakers: Asif Khan, Executive Director, Location Based Marketing Association and Matt James, Sr. Director, Strategy & Analytics, Redbox
  • Sponsored by: Tableau Software
 

Free Webinar: How to Talk With Your CFO About the ROI of Omnichannel

(Jun 2, 2014)
  • Duration: 20 minutes
  • Speakers: Ken Callahan, SVP of Retail Sales and Accounts, Shopatron
  • Sponsored by: Shopatron
 

How to Navigate the Nuances of Amazon Marketplace: Your Top Amazon Questions Answered

(May 15, 2014)
  • Duration: One hour
  • Speakers: Darrin Walters, Owner, Champions On Display; Luke Evans, Manager, Marketplaces Services, ChannelAdvisor
  • Sponsored by: ChannelAdvisor
 

How to Make Your Customers Fall in Love With Self-Service

(May 7, 2014)
  • Duration: One hour
  • Speakers: John Lawson, CEO, ColderICE Media & Author of Kick Ass Social Commerce for E-preneurs; Mark Dawson, Customer Experience Administrator, Thomas Cook
  • Sponsored by: Nanorep
 

The Role of Mobile in Your Brand's Omnichannel Strategy

(Apr 9, 2014)
  • Duration: One hour
  • Speakers: Paul Berney, Managing Partner & CEO, mCordis; Neville Letzerich, Executive Vice President of Product Marketing, Bazaarvoice
  • Sponsored by: Bazaarvoice
 

Turning Browsers into Buyers: How to optimize the eCommerce experience

(Mar 19, 2014)
  • Duration: One hour
  • Speakers: Sucharita Mulpuru, Vice President, Principal Analyst, Forrester; Tom Smith, Product Marketing, SDL
  • Sponsored by: SDL
 

Direct Marketing Day @ Your Desk Virtual Conference & Expo 2014

(Mar 13, 2014)
  • Sponsored by: Act-On Software | Marketo | Modern Postcard | AtTask, Inc. | ON24 | and more!
 

Webinar Express: Website Analytics that Actually Matter

(Mar 7, 2014)
  • Duration: 20 minutes
  • Speakers: Bob Canaway, VP Marketing, Ektron; Jim Carney, Content Marketing Manager, Ektron
  • Sponsored by: Ektron
 

Winning and Keeping Customers With Stellar Customer Service

(Mar 5, 2014)
  • Duration: One hour
  • Speakers: Jeannie Walters, Chief Customer Experience Investigator™ and CEO/Founder, 360Connext and Richard Wagener, Director of Web Services, CabinetParts.com
  • Sponsored by: nanoRep
 

Webinar Express: How to Create the Best Landing Pages Ever

(Feb 28, 2014)
  • Duration: 20 minutes
  • Speakers: Bob Canaway, VP Marketing, Ektron; Melinda Cormier, Demand Generation Manager, Ektron
  • Sponsored by: Ektron
 

Personalizing the Online Shopping Experience - Thinking Beyond %%FirstName%%

(Feb 25, 2014)
  • Duration: 40 minutes
  • Speakers: David Pyrzenski, Product Consultant, Silverpop
  • Sponsored by: Silverpop
 

Free Webinar: How to Use Big Data to Increase Revenues and Capture New Customers

(Feb 20, 2014)
  • Duration: One hour
  • Speakers: Michael Becker, Head of Market Development, North America, Somo and Mary Jo Yafchak, VP of Product Development, Infutor
  • Sponsored by: Infutor
 

Webinar Express: Lead Nurturing Is More Than Just Email

(Feb 19, 2014)
  • Duration: 20 minutes
  • Speakers: Bob Canaway, VP Marketing, Ektron; Megan Menesale, Product Marketing Manager, Ektron
  • Sponsored by: Ektron
 

Free Webinar: How to Prevent a Massive Data Breach Disaster

(Feb 13, 2014)
  • Duration: One hour
  • Speakers: Craig Spiezle, Executive Director, Founder & President, Online Trust Alliance; Christopher Strand, PCIP, Security Compliance Practice Director, Bit9
  • Sponsored by: Bit9
 

Free Webinar: Breaking Data Integration Barriers in Omnichannel Retailing

(Feb 4, 2014)
  • Duration: One hour
  • Speakers: Jane Porter, Product Manager, Retail Integration, IBM Hursley Park
  • Sponsored by: IBM
 

Free Webinar: Tips for Delivering Customized Shopping Experiences for Your Customers

(Nov 21, 2013)
  • Duration: One hour
  • Speakers: Catherine Frye, Marketing and Customer Services Agenda Solutions Manager, IBM Business Analytics and David Cozzi, Predictive Analytics Solutions Architect, IBM Business Analytics
  • Sponsored by: IBM
 

Free Webinar: 5 Ways to Increase Online Customer Conversion This Holiday Season

(Oct 29, 2013)
  • Duration: One hour
  • Speakers: Tim Ash, CEO, SiteTuners.com; Orly Mager, Business Development Director, nanoRep
  • Sponsored by: nanoRep
 

Webinar Express: Personas & Content Targeting Will Save Your Life

(Oct 29, 2013)
  • Duration: 20 minutes
  • Speakers: Bob Canaway, VP Marketing, Ektron
  • Sponsored by: Ektron
 

Free Webinar: Best Practices for Driving Cross-Border Online Sales

(Oct 24, 2013)
  • Duration: One hour
  • Speakers: Kent Allen, Principal, The Research Trust and Mark Vandegrift, Director, Cross Border Trade, ChannelAdvisor
  • Sponsored by: ChannelAdvisor
 

Free Webinar: 10 Last-Minute Gifts for Your Holiday Email Marketing Program

(Oct 10, 2013)
  • Duration: One hour
  • Speakers: Loren McDonald, Vice President of Industry Relations, Silverpop; Halley Silver, Director of Online Services, King Arthur Flour
  • Sponsored by: Silverpop
 

Websites Without Borders: Bridging language and culture to reach new customers online

(Sep 30, 2013)
  • Duration: One hour
  • Speakers: Sharon Bautista, Senior User Experience Designer, Designkitchen; Sarah Whalen, Copywriter, Designkitchen; Leah Holzman, VP of Marketing, Smartling
  • Sponsored by: Smartling
 

Email Marketing by the Numbers: How you Measure Up Against your Peers and What you Can Learn from the Overachievers

(Sep 26, 2013)
  • Duration: One hour
  • Speakers: Dave Walters, Product Strategist, Silverpop
  • Sponsored by: Silverpop
 

How to Amp Up Your Holiday e-Commerce Sales

(Sep 17, 2013)
  • Duration: One hour
  • Speakers: John Lawson, Founder, The Ecommerce Group & ColderICE Media and Melanie Alavi, Retail Segment Marketing Manager, UPS
  • Sponsored by: UPS
 

10 Email Marketing Ideas You Can’t Ignore

(Aug 28, 2013)
  • Duration: One hour
  • Speakers: Loren McDonald, Vice President of Industry Relations, Silverpop
  • Sponsored by: Silverpop
 

Free Webinar: How to Prepare Your Customer Service for the Holidays

(Aug 7, 2013)
  • Duration: One hour
  • Speakers: Eyal Goldfarb, Senior Account Manager, nanoRep and Roy Goffer, Director of Marketing, nanoRep
  • Sponsored by: nanoRep
 

Driving Relevancy and Building Loyalty

(Jul 30, 2013)
  • Duration: One hour
  • Speakers: Dave Kart, Segment Director, Silverpop
  • Sponsored by: Silverpop
 

Showrooming: Your Secret Weapon for In-Store Sales (2013 Retail Marketing Virtual Conference session)

(Jul 18, 2013)
  • Duration: 30 Minutes
  • Speakers: Richard Sexton, Founder and CEO, Carolina Rustica
  • Sponsored by: Symantec
 

No Pain, No Gain: Best Practices Around E-Commerce Replatforming (2013 Retail Marketing Virtual Conference session)

(Jul 18, 2013)
  • Duration: 30 Minutes
  • Speakers: Alex Cramer, Vice President, International Military Antiques, Inc
  • Sponsored by: Kalio Commerce
 

Merchandising Best Practices for Cross-Channel Retail Brands (2013 Retail Marketing Virtual Conference session)

(Jul 18, 2013)
  • Duration: 30 Minutes
  • Speakers: Lauren Freedman, President, The E-Tailing Group, Inc.
  • Sponsored by: MarketLive
 

Opening Keynote Panel: Holiday 2013 Omnichannel Retail Trends (2013 Retail Marketing Virtual Conference session)

(Jul 18, 2013)
  • Duration: 45 Minutes
  • Speakers: Kathy Doyle Thomas, Executive Vice President, Half Price Books; Howard Wyner, CEO, Scentiments.com; and Peter Cobb, Co-founder and Executive Vice President, eBags
  • Sponsored by: Bronto
 

Closing Keynote: Making Savvy Mobile Investments (2013 Retail Marketing Virtual Conference session)

(Jul 18, 2013)
  • Duration: 45 min
  • Speakers: Chris Mason, Co-Founder and CEO, Branding Brand
  • Sponsored by: Avalara
 

Customer Service Best Practices for Cross-Channel Retailers (2013 Retail Marketing Virtual Conference session)

(Jul 18, 2013)
  • Duration: 30 min
  • Speakers: Dave Ratner, Founder, Owner and CIO, Dave's Soda & Pet City
  • Sponsored by: Delivra
 

Midday Keynote: New Digital Technologies for Retailers (2013 Retail Marketing Virtual Conference session)

(Jul 18, 2013)
  • Duration: 45 min
  • Speakers: Jon Provisor, CIO, Guidance
  • Sponsored by: Yesmail Interactive
 

Tips for Acquiring Customers in Multiple Marketing Channels (2013 Retail Marketing Virtual Conference session)

(Jul 18, 2013)
  • Duration: 30 min
  • Speakers: Ruth DeFeo, Email Marketing Manager, CaseMate; Nathan Woodward, Manager of Circulation and Marketing, Catalog and Online, National Geographic
  • Sponsored by: Infutor
 

Webinar Express: Comparing Responsive Design and Adaptive Design

(Jul 8, 2013)
  • Duration: 20 minutes
  • Speakers: Jon Eberly, CEO and Managing Director, Clock Four, Inc.; Jerry Orabona, VP Of Technology, Clock Four, Inc.
  • Sponsored by: Ektron
 

Free Webinar: 7 Tips for Relevancy and Revenue Using Google Shopping

(Jun 26, 2013)
  • Duration: One hour
  • Speakers: John Lawson, CEO, 3rd Power Outlet, Founder, The eCommerce Group, President, ColderICE Media; Ronnie McNeill, Manager of Comparison Shopping Services, ChannelAdvisor
  • Sponsored by: ChannelAdvisor
 

Demystifying Internet Tax Sales for Remote Sellers

(Jun 19, 2013)
  • Duration: One hour
  • Speakers: Stephen Kranz, Partner, McDermott Will & Emery LLP and Matt Grattan, Sr. National Director, E-Commerce Sales, Avalara
  • Sponsored by: Avalara
 

The Future of Retailers and Media: Why media is important to retailers and how it can drive success

(May 22, 2013)
  • Duration: 40 min
  • Speakers: Ari Paparo, SVP, Media Products, Bazaarvoice; Josh Wetzel, VP, Media Network and Business Development, Bazaarvoice
  • Sponsored by: Bazaarvoice
 

Develop Your Customer Relationship and Increase Your Email Revenue

(Apr 9, 2013)
  • Duration: One hour
  • Speakers: Matthew Kelleher, Chief Commercial Officer, RedEye International; Bill McGowan, Vice President of Business Development, RedEye Inc.; and Shannon Smith, Vice President of Business Development, RedEye Inc.
  • Sponsored by: RedEye Inc.
 

Free Webinar: Using Digital Catalogs to Increase Consumer Engagement and Conversions

(Mar 28, 2013)
  • Duration: One hour
  • Speakers: Charles Nicholls, Founder and Chief Strategy Officer, SeeWhy and Kevin Chamberlin, SEM Specialist, Retail Resource LLC
  • Sponsored by: BlueToad
 

Shipping Simplified: Best Practices to Reduce Returns, Logistics Costs and Customer Dissatisfaction

(Mar 13, 2013)
  • Duration: One hour
  • Speakers: Allison Moon, Software Engineer, MelissaDATA and Prakash Upadhyaya, Co-founder, Ordercup
  • Sponsored by: MelissaDATA
 

Free Webinar: How to Boost Online Revenues With Great Customer Service

(Feb 27, 2013)
  • Duration: One hour
  • Speakers: John Ernsberger, Co-founder, STELLAService; David Isherwood, Director of Sales, Build.com; and Roy Goffer, Director of Marketing, nanoRep
  • Sponsored by: nanoRep
 

Lifecycle Marketing Volume 2: Converting More Subscribers into Buyers using Effective Email Marketing

(Jan 15, 2013)
  • Duration: 40 min
  • Speakers: Matthew Kelleher, Chief Commercial Officer, RedEye International; Bill McGowan, VP, Business Development, RedEye Inc.; Shannon Smith, VP, Business Development, RedEye Inc.
  • Sponsored by: RedEye Inc.
 

Free Webinar: 5 Email Marketing Trends You Don’t Want to Miss in 2013

(Jan 8, 2013)
  • Duration: One hour
  • Speakers: Debra Ellis, Founder, Wilson & Ellis Consulting; Susan Wall, VP of Marketing, Bronto
  • Sponsored by: Bronto
 

Free Webinar: Learn How to Increase Revenue by 30% With Email Marketing

(Dec 12, 2012)
  • Duration: One hour
  • Speakers: David Daniels, CEO, The Relevency Group
  • Sponsored by: Message Systems, Inc.
 

How to Use Social Data to Increase Revenues

(Dec 4, 2012)
  • Duration: One hour
  • Speakers: Joe Pulizzi, Founder, Content Marketing Institute and Scott Koester, Senior Manager, Intelligence Products, Bazaarvoice
  • Sponsored by: Bazaarvoice
 

How to Boost Your E-Commerce Sales This Holiday Season

(Nov 15, 2012)
  • Duration: One hour
  • Speakers: John Lawson, CEO, 3rd Power Outlet, Founder, The eCommerce Group, and President, ColderICE Media and Jessica Foth, Product Marketing Manager, DYMO Endicia
  • Sponsored by: DYMO Endicia
 

Free Webinar: Best Practice Guide for Acquiring New Subscribers

(Nov 14, 2012)
  • Duration: 40 min
  • Speakers: Brian McConnell, President, RedEye Inc.; Sue Gloeckner, VP, Business Development, RedEye Inc.; Bill McGowan, VP, Business Development, RedEye Inc.; Shannon Smith, VP, Business Development, RedEye Inc.
  • Sponsored by: RedEye Inc.
 

Free Webinar: 7 Ways Tag Management Can Benefit Online Retailers

(Nov 1, 2012)
  • Duration: One hour
  • Speakers: Andrew Edwards, CEO, Technology Leaders; Erik Bratt, VP Marketing, Tealium
  • Sponsored by: Tealium
 

Webinar Express: 4 Steps to Successful Content Marketing

(Oct 30, 2012)
  • Duration: 15 minutes
  • Speakers: Tom Wentworth, Chief Marketing Officer, Ektron; Patrick Shea, VAR Channel Marketing Manager, HubSpot, Inc.
  • Sponsored by: Ektron
 

Multichannel Customer Service for Retailers: Trends, Innovations and Best Practices

(Oct 23, 2012)
  • Duration: One hour
  • Speakers: John Ernsberger, Co-founder, VP Business Development, STELLAService; Juan Ribero, VP of Marketing, CableOrganizer.com; Ross Haskell, Director of Marketing, BoldChat
  • Sponsored by: BoldChat
 

Taking Loyalty Beyond the Discount: Tackling the Fundamentals of Experience-based Loyalty Programs

(Oct 9, 2012)
  • Duration: One hour
  • Speakers: Dave Walters, Product Evangelist, Silverpop
  • Sponsored by: Silverpop
 

How to Drive E-Commerce Sales, Average Order Values, and Conversions in 2013

(Oct 2, 2012)
  • Duration: One hour
  • Speakers: Amy Africa, Chief Imagination Officer of web consulting firm Eight by Eight; Brooke Partelow, VP of Sales, SteelHouse
  • Sponsored by: SteelHouse
 

How to Navigate the Online Sales Tax Legislation Waters

(Sep 27, 2012)
  • Duration: One hour
  • Speakers: Sylvia Dion, Founder/Owner, Sylvia F. Dion, CPA - State & Local Tax Consulting and Webb Stevens, Senior Director, Business and Corporate Development, Avalara
  • Sponsored by: Avalara
 

Free Webinar: A Cost-Effective Approach to Online Fraud Protection for Retailers

(Sep 20, 2012)
  • Duration: One hour
  • Speakers: David Montague, Founder and President, The Fraud Practice; Author, Fraud Prevention Techniques for Credit Card Fraud; Chris Strand, Senior Solutions Consultant & Compliance Specialist, Bit9
  • Sponsored by: Bit9, Inc.
 

Progressive Marketer Webcast Series: Driving Higher Call Center Volume – A Case Study in Bridging the Marketing and Sales Gap

(Aug 9, 2012)
  • Duration: One hour
  • Speakers: Cynthia Bynum, Director of Marketing Automation, Bluewolf; CJ “Chris” Anderson, Director of Information Technology, Schumacher Homes; and Mike Martin, Field Marketing Manager, Eloqua
  • Sponsored by: Eloqua and Bluewolf
 

Free Webinar: Improve Conversion This Christmas With Behavioral Email

(Aug 1, 2012)
  • Time/Duration: 2:00 p.m. ET; One hour
  • Speakers: Brian McConnell, President, RedEye Inc.; Shannon Smith, VP, Business Development, RedEye Inc.; and Bill McGowan, VP, Business Development, RedEye Inc.
  • Sponsored by: RedEye Inc.
 

How to Optimize Your Brand's Mobile Presence for the Holidays

(Jul 26, 2012)
  • Duration: One hour
  • Speakers: Kim Dushinski, President, Mobile Marketing Profits
  • Sponsored by: The Dingley Press
 

Preparing Your Email Marketing Strategy for the Holidays

(Jul 25, 2012)
  • Duration: One hour
  • Speakers: Reggie Brady, President, Reggie Brady Marketing Solutions
  • Sponsored by: Bronto
 

5 Ways to Avoid Shopping Cart Abandonment This Holiday Season

(Jul 25, 2012)
  • Duration: One hour
  • Speakers: Charles Nicholls, Founder and Chief Strategy Officer, SeeWhy Inc.
  • Sponsored by: Stibo Systems, Inc.
 

An E-Commerce Holiday Checklist: What You Need to Do to Improve Your Website's Conversion Rate

(Jul 24, 2012)
  • Duration: One hour
  • Speakers: Tim Ash, CEO, SiteTuners
  • Sponsored by: Compuware
 

Learn 3 Ways Johnston and Murphy Stepped Up Their Social Commerce

(Jun 20, 2012)
  • Duration: One hour
  • Speakers: Heather Marsh, Director of E-Commerce, Johnston & Murphy and Ryan Smith, Product Marketing, PowerReviews
  • Sponsored by: Power Reviews
 

Free Webinar: How Behavioral Remarketing Solutions Can Help You Convert More Customers

(Jun 12, 2012)
  • Duration: 30 minutes
  • Speakers: Brian McConnell, President, RedEye Inc; Shannon Smith, Vice President, Business Development, RedEye Inc
  • Sponsored by: RedEye US
 

Free Webinar: How to Protect and Increase Your Bottom Line With Fraud Protection

(May 31, 2012)
  • Duration: One hour
  • Speakers: Don Bush, Marketing Director, Kount, Inc. and David Montague, founder and President, The Fraud Practice
  • Sponsored by: Kount, Inc.
 

Free Webinar: Successful E-Commerce Replatforming

(May 24, 2012)
  • Duration: One hour
  • Speakers: Brian Walker, Vice President, Principal Analyst at Forrester Research; Eric Miller, Director of Product Management, Monetate
  • Sponsored by: Monetate
 

Free Webinar: Testing, Testing: Conversion Optimization Best Practices From WhichTestWon

(May 17, 2012)
  • Duration: One hour
  • Speakers: Justin Rondeau , Chief Evangelist & Editor, WhichTestWon
  • Sponsored by: Symantec
 

Free Webinar: Changing Principles of Email Design: The Art of Driving Email Conversions

(May 3, 2012)
  • Duration: One hour
  • Speakers: Reggie Brady, President, Reggie Brady Marketing Solutions; Kevin Skurski, Director of Marketing Communications, Bronto Software
  • Sponsored by: Bronto
 

Ready, Set, Roll: E-Commerce Video Best Practices and Trends (2012 Retail Marketing Virtual Conference & Expo session)

(Apr 19, 2012)
  • Duration: One hour
  • Speakers: Justin Foster, Co-Founder/VP, Market Development, Liveclicker; Kevin Ertell, Chief Marketing Officer, OnlineShoes.com
 
 

Winning Online Marketing Tactics For Cross-Channel Retailers (2012 Retail Marketing Virtual Conference & Expo session)

(Apr 19, 2012)
  • Duration: 45 minutes
  • Speakers: Charlie Cole, Vice President, Online Marketing, Lucky Brand; Liz Ryan, President, Relish Tray Media; Peter Jarnberg, Director, eCommerce Marketing, The Sportsman’s Guide; and Valerie Davis, Senior Director, Client Services, PM Digital
 

OPENING KEYNOTE: Cross-Channel Retail Marketing Roundtable (2012 Retail Marketing Virtual Conference & Expo session)

(Apr 19, 2012)
  • Duration: One hour
  • Speakers: Howard Wyner, CEO, Scentiments.com; Jon Fleischmann, President/CEO, Potpourri Group, Inc.; and Mike Masse, Vice President, E-Commerce, Potpourri Group, Inc.
  • Sponsored by: Xerox
 

4 Tablet Design Principles to Drive Engagement and Sales (2012 Retail Marketing Virtual Show session)

(Apr 19, 2012)
  • Duration: One hour
  • Speakers: Stephen Burke, Vice President, Mobile, Resource Interactive
  • Sponsored by: Social Annex
 

Going Global: How Retailers Can Take Advantage of the Global E-commerce Opportunity (2012 Retail Marketing Virtual Show session)

(Apr 19, 2012)
  • Duration: 45 minutes
  • Speakers: Jim Okamura, Managing Partner, Okamura Consulting
 

Customer Service Trends for Retailers (2012 Retail Marketing Virtual Show session)

(Apr 19, 2012)
  • Duration: 45 minutes
  • Speakers: Lauren Freedman, President, The e-tailing group, inc.; Doug Cadmus, Web Architect/Systems Development Manager, Green Mountain Coffee Roasters
  • Sponsored by: Merchant eSolutions
 

Free Resource: Retail Marketing Virtual Conference & Expo 2012

(Apr 19, 2012)
  • Time: Now on-demand until July 23, 2012!
 

How to Create Instant Trust Online

(Apr 5, 2012)
  • Duration: One hour
  • Speakers: Tim Ash, CEO, SiteTuners.com and Tina Hou, Director, Product Marketing, TRUSTe
  • Sponsored by: TRUSTe
 

Free Webinar: From Operations to Branding: Best Practices for a Smoother Cross-Channel Retail Experience

(Apr 3, 2012)
  • Duration: One hour
  • Speakers: Lois Brayfield, President, J. Schmid; David Kravetz, Co-Founder, Fairytale Brownies; Elisa B. Lowry, COO, Venus Fashion
 

Free Webinar: Demystifying Deliverability: Discover the 4 Steps to an Improved Email ROI

(Mar 27, 2012)
  • Duration: One hour
  • Speakers: Dave Lewis, CMO, Message Systems
  • Sponsored by: Message Systems, Inc.
 

Free Webinar: 5 Best Practices for Marketplace Selling

(Mar 20, 2012)
  • Duration: One hour
  • Speakers: Rick Watson, General Manager of Marketplace, Barnes & Noble; Clark Hale, Vice President of Strategic Relationships, Monsoon Commerce
  • Sponsored by: Monsoon Commerce
 

Fast15: Strategies for Choosing a Top-Performing Mailing List

(Mar 19, 2012)
  • Duration: 15 minutes
  • Speakers: Joe Keenan, Senior Editor, Retail Online Integration
  • Sponsored by: Infogroup Targeting Solutions
 

8 Proven Tactics for Improving Your Trigger Email Program without Breaking the Bank

(Mar 6, 2012)
  • Duration: One hour
  • Speakers: Amy Africa, Chief Imagination Officer of web consulting firm Eight by Eight; Kevin Skurski, Director of Marketing Communications, Bronto Software
  • Sponsored by: Bronto
 

eM+C’s Digital Marketing Rock Star Webinar Series

(Feb 16, 2012)
  • Speakers: Luis Hernandez, Managing Director and Chief Technology Officer, Proof Integrated Communications, a WPP Company; Christopher Marriott, Vice President, Agency Services, StrongMail Systems; Andrew Kordek, Co-Founder & Chief Strategist, Trendline Interactive; Eric Anderson, Partner and VP of Marketing, White Horse; Stephan Spencer, search consultant
 

Free Webinar: How Beating Fraud Can Boost Sales

(Feb 2, 2012)
  • Duration: One hour
  • Speakers: Pam Wolfe, Education Manager, Merchant Risk Council; Don E. Bush, Vice President of Marketing, Kount Inc.
  • Sponsored by: Kount, Inc.
 

How to Engage Customers Across Channels

(Jan 26, 2012)
  • Duration: One hour
  • Speakers: Debra Ellis, Founder, Multichannel Marketing Consultancy, Wilson Ellis Consulting; Kevin Skurski, Director of Marketing Communications, Bronto Software
  • Sponsored by: Bronto
 

6 Ways to Reach Tablet Shoppers to Drive ROI

(Jan 10, 2012)
  • Duration: One hour
  • Speakers: Sucharita Mulpuru, Vice President, Principal Analyst, Forrester; Nathan Richter, Director, Strategic Services, Monetate; and Mike Madaio, Lead, User Experience, QVC
  • Sponsored by: Monetate
 

Customer Retention Best Practices (Fall 2011 Retail Marketing Virtual Show session)

(Jan 4, 2012)
  • Duration: 45 minutes
  • Speakers: Teju Prabhakar, Marketing Director, Soap.com and Jim Sullivan, Partner,COLLOQUY
  • Sponsored by: Bronto
 

The Future of Retail Shopping with Augmented Reality, Mobile and Social Media (Fall 2011 Retail Marketing Virtual Show session)

(Jan 4, 2012)
  • Duration: One hour
  • Speakers: Prosenjit Sen, Founder and CEO, ProSent Mobile; Gianpaolo Altomari, Marketing Manager, Tsubo; David Stone, Director of Client Services, Aurasma; Eloisa Serrano, Co-Owner, Revelation by ME
 

Winning Customer Acquisition Tactics for Cross-Channel Retailers (Fall 2011 Retail Marketing Virtual Show session)

(Jan 4, 2012)
  • Duration: 45 min
  • Speakers: Ben Kirshner, Founder, CoffeeForLess.com
  • Sponsored by: Xerox
 

Social Marketing and Commerce Retail Case Studies (Fall 2011 Retail Marketing Virtual Show session)

(Jan 4, 2012)
  • Duration: One hour
  • Speakers: Anthony Modano, Vice President, Design & Marketing, Work N' Gear; John Mulliken, Vice President, Strategic Initiatives, CSN Stores
 

Opening Keynote – E-Commerce Retail Roundtable: Holiday Best Practices (Fall 2011 Retail Marketing Virtual Show session)

(Jan 3, 2012)
  • Duration: One hour
  • Speakers: Peter Cobb, Co-founder and Senior VP, eBags; Andy Hoar, Senior Analyst, Forrester Research; and Jack Kiefer, Founder, President & CEO, BabyAge.com
 

Cutting Through the Mobile Marketing and Mobile Commerce Clutter (2011 Fall Retail Marketing Virtual Show session)

(Jan 3, 2012)
  • Duration: 45 minutes
  • Speakers: Kim Dushinski, President, Mobile Marketing Profits
 

At Your Service: E-Commerce Customer Service Trends (2011 Fall Retail Marketing Virtual Show session)

(Jan 3, 2012)
  • Duration: 45 minutes
  • Speakers: John Ernsberger, Co-Founder, Vice President of Sales, STELLAService; John Rote, Director of Operations & Customer Experience, Bonobos; Will Freund, Senior Director, Operations, Gilt Groupe
  • Sponsored by: Compuware
 

Free Webinar: New Rules for Successful 2012 Mobile Marketing Campaigns

(Dec 7, 2011)
  • Duration: One hour
  • Speakers: Michael Becker, North America Managing Director, Mobile Marketing Association; Natasha Léger, President, ITF Advisors; and Nick Gustavsson, Co-founder/CTO, Omnilert
  • Sponsored by: Aprimo
 

How Trustworthy is Your Website? Live critiques with Tim Ash and TRUSTe

(Nov 2, 2011)
  • Duration: One hour
  • Speakers: Tim Ash, CEO, SiteTuners.com and Andreas Stenzel, Senior Manager of Online Marketing, TRUSTe
  • Sponsored by: TRUSTe
 

PulsePoint Presents: Take the Guesswork Out of Social Media Marketing

(Oct 25, 2011)
  • Duration: One hour
  • Speakers: Michael McIntyre, Vice President, PulsePoint and Candace Marks, Senior Product Manager, PulsePoint
  • Sponsored by: PulsePoint
 

5 Steps to Creating a Targeted Online Loyalty Strategy

(Oct 11, 2011)
  • Duration: One hour
  • Speakers: Debra Ellis, Founder, Multichannel Marketing Consultancy, Wilson Ellis Consulting and Kevin Butler, Marketing Programs Manager, CDC Software
  • Sponsored by: CDC Software
 

5 Best Practices for Re-Platforming E-Commerce Sites

(Oct 4, 2011)
  • Duration: One hour
  • Speakers: Ernie Shell, Executive Director and Founder, Marketing Systems Analysis and Joe Cirincione, Director of Operations, Guideposts
  • Sponsored by: CDS Global
 

Retail Marketing Virtual Conference & Expo - Fall 2011

(Sep 27, 2011)
  • Time: Now on-demand until December 29, 2011!
 

Fast15: The Top 10 Ways Cross-Channel Retailers Can Optimize Sales & Profits

(Sep 15, 2011)
  • Duration: 15 minutes
  • Speakers: Joe Keenan, Senior Editor, Retail Online Integration
  • Sponsored by: Dydacomp
 

Free Webinar: Turbocharging Your E-Commerce Conversion

(Sep 7, 2011)
  • Duration: One hour
  • Speakers: Tim Ash, CEO, SiteTuners.com; Andreas Stenzel, Senior Manager of Online Marketing, TRUSTe
  • Sponsored by: TRUSTe
 

Fast15: E-Commerce in the Cloud

(Aug 24, 2011)
  • Duration: 15 minutes
  • Speakers: David S. Linthicum, CTO, Founder, Blue Mountain Labs
  • Sponsored by: Compuware
 

Mobile Opportunities: From Apps to M-Commerce - As seen during the Spring 2011 Retail Marketing Virtual Conference & Expo!

(Jul 19, 2011)
  • Duration: One hour
  • Speakers: Chris Duncan, Vice President, Direct Marketing, OfficeMax; Michael Becker, North America Managing Director, Mobile Marketing Association; Tim Engle, Senior Vice President, Strategy, Jewelry Television
  • Sponsored by: Neustar
 

How Promotions Are Changing in Retail Marketing - As seen during the Spring 2011 Retail Marketing Virtual Conference & Expo!

(Jul 19, 2011)
  • Duration: 30 minutes
  • Speakers: Karen Webster, CEO, Market Platform Dynamics; Steve Roberts, CEO, ShopText
 

The 7 Deadly Sins of Landing Page Design

(Jun 28, 2011)
  • Duration: One hour
  • Speakers: Tim Ash, President/CEO, SiteTuners; Andreas Stenzel, Marketing Director, TRUSTe
  • Sponsored by: TRUSTe
 

Free Webinar: How a Strong Approach to Security Can Lead to Impressive ROI

(Jun 7, 2011)
  • Duration: One hour
  • Speakers: Ryan White, Sr. Product Marketing Specialist, Symantec
  • Sponsored by: VeriSign/Symantec
 

5 Cross-Channel Retail Fraud Risks-And How To Avoid Them

(Jun 2, 2011)
  • Duration: One hour
  • Speakers: Tom Donlea, Managing Director, Americas, Merchant Risk Council; Pete Pouridis, Vice President of Loss Prevention, The Neiman Marcus Group
  • Sponsored by: LexisNexis
 

We Like It … We Really Like It: Facebook Marketing Best Practices for Retailers - As seen during the Spring 2011 Retail Marketing Virtual Conference & Expo!

(Apr 14, 2011)
  • Duration: One hour
  • Speakers: Josh Constine, Lead Writer, Inside Facebook and Randall Weidberg, CEO, Giantnerd.com
  • Sponsored by: Bronto
 

Mobilizing the Cross-Channel Experience - As seen during the Spring 2011 Retail Marketing Virtual Conference & Expo!

(Apr 14, 2011)
  • Duration: 45 minutes
  • Speakers: John Spencer, Mobile Product Manager, Global Operations, Red Prairie and Dan Fine, Director, Digital Experience, Target
  • Sponsored by: Gomez and Zmags
 

Q&A: Designing A Navigable Road Map for Your Online Merchandise - As seen in the Spring 2011 Retail Marketing Virtual Conference & Expo!

(Apr 14, 2011)
  • Duration: 45 min
  • Speakers: Todd Cabell, Sr. Manager, Web Strategy, Crutchfield.com; Lauren Freedman, President, The E-tailing Group Inc.; Ben Viscon, eCommerce Manager of Merchandising and Marketing, REI (Recreational Equipment Inc.)
 

Retail Email Best Practices - As seen during the Spring 2011 Retail Marketing Virtual Conference & Expo!

(Apr 14, 2011)
  • Duration: 43 minutes
  • Speakers: Reggie Brady, President, Reggie Brady Marketing Solutions; Eric Archuleta, Interim CMO, Successories.com
  • Sponsored by: Direct Media Millard
 

Opening Keynote: The Customer is in Control - As seen during the Spring 2011 Retail Marketing Virtual Conference & Expo!

(Apr 14, 2011)
  • Duration: One hour
  • Speakers: Lori Schafer, Executive Advisor, SAS Institute's Retail Practice; Bernie Brennan, Consultant and Investor in retail-related technology
  • Sponsored by: Bridgeline Digital
 

Free Webinar: Riding the E-Commerce Wave: Techniques for Maximizing Retail Email

(Mar 22, 2011)
  • Duration: One hour
  • Speakers: Michael Weston, GM and Senior VP of EMEA, Lyris, Inc.
  • Sponsored by: Lyris, Inc.
 

Retail Roundtable: Debunking the Top 5 Website Performance Myths for Retailers

(Mar 10, 2011)
  • Duration: One hour
  • Speakers: Carter Lee, VP, Technology, Overstock.com; Eric Schurr, Senior Vice President of Marketing, Gomez
  • Sponsored by: Gomez
 

Free Webinar: How to Build Trust Online — Live!

(Feb 16, 2011)
  • Duration: One hour
  • Speakers: Tim Ash, President/ CEO, SiteTuners and Andreas Stenzel, Marketing Director, TRUSTe
  • Sponsored by: TRUSTe
 

Free Webinar: Traffic Doctor — 5 Sites That Got More Traffic and More Sales by Building Trust

(Feb 1, 2011)
  • Duration: One hour
  • Speakers: Bob Angus, Sr. Channel Marketing Manager, Symantec
  • Sponsored by: VeriSign/Symantec
 

Free Webinar: 2011 Q1 Mercent Retail™ Webinar Series: Maximize Your 2011 Retail Sales on Google – the Fastest Growing Online Retail Shopping Channel

(Jan 27, 2011)
  • Duration: One hour
  • Speakers: Eric Best, Chief Executive Officer, Mercent and Frank Kochenash, VP of Client Services, Mercent
  • Sponsored by: Mercent
 

Kick Start 2011: 10 Trends That Will Make or Break Your Email Results

(Jan 25, 2011)
  • Duration: One hour
  • Speakers: Allison Landis, Director, Field Marketing, Lyris Inc.
  • Sponsored by: Lyris
 

Christmas Conversion Boom or Bust - Be the hero in 2011 - Get ready for next year’s holiday season with 5 best practices in driving e-commerce with video, mobile and social media

(Jan 20, 2011)
  • Duration: One hour
  • Speakers: Steve Rotter, VP of Marketing, Brightcove; Steve Percoco, VP Global Sales Effectiveness, Brightcove
  • Sponsored by: Brightcove
 

Retail Roundtable: Retail Email Holiday Wrap-Up

(Jan 14, 2011)
  • Duration: One hour
  • Speakers: Laura Hnatow, Ecommerce Manager, Cuddledown; Tracy Taylor, Online Marketing; Loren McDonald, VP Industry Relations, Silverpop
  • Sponsored by: Silverpop
 

Marketing 2011 Style: Your Guide to Success in the New Year

(Jan 13, 2011)
  • Duration: One hour
  • Speakers: Mark Cohen, Creative Director, Meers Advertising and Liz Miller, VP, Programs & Operations, CMO Council
  • Sponsored by: HP